I've been avoiding Caesars properties this year, and going zero play. MGM auto upgrades me and Caesars still tries to get me to pay for upgrades at VIP check-in.Įven at VIP at some Caesars properties I've had pretty long waits, since instead of the ~3 attendants they used to have, they usually only have 1. I'm Noir with MGM and seven Stars with Caesars. Caesars also doesn't allow you to call the actual front desk from properties anymore, it's all routed to a call center from the room phones.

MGM has been great about comping out, but Caesars has really tightened up.Ĭaesars has been firing everyone from the front desk and replacing them with kiosks. I only have gold status at MGM and it seemed to get me a ton of perks around Park MGM during my stay. Caesars couldn't care less about its loyalty guests unless you are their invite-only tier. While they look similar on-paper, it won't take a super high status at MGM to see a difference in your stay. MGM Rewards seems a lot more worth it, too. I don't think I could say the same for Caesars based off of my experiences. If you have a problem as a guest, MGM will graciously help you as long as you are cool, calm, and civil.

Things on the property in a general sense are a bit cheaper. I've given both MGM and Caesars a try and its going to be tough to get me to pick a Caesars property over MGM. They immediately changed their business operations post-COVID and I feel like all of their resorts don't look out for their guests like they used to. Sad!Ĭaesars in Vegas just does not care anymore. In my opinion they are another vegas scam taking people's money. I would not be surprised if this hotel closes its doors in the near future. My suggestion is to go anywhere but here. But at $250 a night we were extremely disappointed with what we experienced. Not expecting anything classy or luxurious. We are a middle aged, middle class couple from MN just going on a getaway vacation. Night 3 during the very early morning hours people were outside beating on our door.

I would still be charged the $250 per night even if we decided to leave. Called and asked if I could cancel my other 2 days there and was told no. Day 2 no electricity for 3 hours and again no hot water. Asked for room change, not much better but ok. First room had a nasty shower and there was actual spit balls hanging from the ceiling.

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